Desi49 Privacy Policy

Information We Collect

We collect various types of information to ensure a reliable and secure service, including:

Account details such as your name, phone number, and email address provided during registration.
Device and browser information, including IP address, device type, and approximate location, to support the mobile experience and account security.
Payment transaction data in MYR for secure and legitimate deposit and withdrawal processing.
Cookies to improve site performance, maintain user sessions, and analyse traffic.
Usage data such as login history, platform interactions, and betting activity.

How We Use Your Information

The information we collect is used to:

Managing and maintaining user accounts effectively.
Delivering a more personalised experience and responsive customer support.
Ensuring financial transactions are received and processed securely.
Complying with Malaysian laws and regulations, including fraud prevention.
Analysing and improving the platform based on usage data.

Cookies & Tracking

We use cookies and other tracking technologies to save user preferences, monitor site usage, and keep your account secure. You can manage cookie settings through your browser.

Data Storage & Security

User data is stored electronically with strict security measures in place to prevent unauthorised access, data breaches, or tampering.

Only trained and authorised staff have access to your personal information.

We do not sell your information to third parties. However, certain information may be shared with trusted service providers for technical or legal compliance purposes.

All data sharing is subject to strict controls to protect your privacy.

User Rights

You have the right to:

Access the personal information we hold about you.
Request a correction if any information is inaccurate or incomplete.
Request the deletion of your personal information if it is no longer being used for a lawful purpose.
Opting out of having your information used for direct marketing purposes.

To exercise any of these rights, please contact our customer support team.

Privacy Policy Updates

Desi49 reserves the right to update this privacy policy from time to time. Any changes will be posted on this page and will take effect upon announcement.

Users are encouraged to review this privacy policy periodically to stay up to date.

Data Security & Contact Us

We are committed to keeping your information secure and providing accessible support channels for any privacy-related enquiries.

Please reach out to us at [email protected] for further information or technical assistance.